Privacy Policy
TPM Group (“TPM Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit tpm-group.com, how we use and protect that information, and the choices you have. By using our website, you agree to the practices described in this policy.
Last updated: August 21, 2026
Information We Collect
We collect information in the following ways:
Information you provide to us. When you contact us, request a quote, or submit a form on our website, we may collect your name, company name, email address, phone number, service location, and any details you include in your message. Our website uses Fluent Forms to process these submissions.
Information collected automatically. When you visit our website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, referring website, and how you interact with our pages. This information helps us understand site usage and improve our services.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help websites function and gather usage information. Our website uses cookies and similar technologies for essential site operation, security, analytics, and to remember your preferences.
We use CookieYes to manage cookie consent on our website. You can review and change your cookie preferences at any time using the consent tool available on our site.
Most web browsers allow you to control cookies through their settings. Disabling certain cookies may affect how parts of our website function.
Analytics and Behavioral Tools
We use the following tools to understand how visitors use our website so that we can improve its performance and content:
Google Tag Manager. We use Google Tag Manager to manage the tags and tracking scripts used on our website. Google Tag Manager does not itself collect personal information, but it is used to load the tools described below.
Google Analytics 4. We use Google Analytics 4, a web analytics service provided by Google, to collect information about how visitors use our website, such as pages visited, time spent on the site, and general geographic location. This data is aggregated and helps us measure and improve site performance. You can learn more in the Google Privacy Policy and opt out using the Google Analytics Opt-out Browser Add-on.
Microsoft Clarity. To improve your experience we use Microsoft Clarity to better understand how visitors interact with our website. By continuing to use our site, you agree to the collection and use of this data by us and Microsoft. For more information, please see Microsoft Clarity Privacy Statement.
Call tracking. We use WhatConverts to measure which marketing sources generate phone calls. When you visit from certain sources, a website phone number may be dynamically displayed, and information about your call and visit, which may include a recording of the call, is collected to help us attribute and improve our marketing. See the WhatConverts Privacy Policy.
Spam Protection and reCAPTCHA
Our website uses Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
Website Delivery and Infrastructure
We use Cloudflare to help deliver our website efficiently and to protect it against malicious traffic. Cloudflare may process limited information, such as your IP address, and may set cookies necessary for security and performance. For more information, see the Cloudflare Privacy Policy.
Embedded Maps and Third-Party Content
Some pages on our website include embedded maps and social sharing features provided by third parties, such as Google Maps. When you interact with this content, the third-party provider may collect information about your visit in accordance with its own privacy policy. We do not control how these third parties use the information they collect.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or requested services
- Communicate with you about our services, projects, and support
- Operate, maintain, and improve our website and services
- Analyze website usage and measure the effectiveness of our content
- Protect our website, our users, and our business from fraud and abuse
- Comply with applicable legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and form processing. For example, we use Brevo to deliver email notifications generated by our contact and quote forms.
- Third-party tools described in this policy, such as Google and Microsoft, which process data as described in their own privacy policies.
- Legal and regulatory authorities when required by law, or to protect our rights, safety, or property.
We require our service providers to handle your information in a manner consistent with this Privacy Policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Choices and Rights
You have choices about how your information is collected and used:
- Cookie preferences. You can manage your cookie preferences at any time using the consent tool on our website, and you can control cookies through your browser settings.
- Analytics opt-out. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
- Marketing communications. If we send you email communications, you may opt out by following the unsubscribe instructions included in those messages.
- Access and deletion. Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the details below.
Our website does not currently respond to Do Not Track signals.
Third-Party Links
Our website may contain links to third-party websites and services that we do not operate or control, including our affiliated companies and external resources. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policy of any third-party site you visit.
Children's Privacy
Our website and services are intended for a business audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can remove it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
TPM Group
1731 River Street, Bowling Green, KY 42101
Phone: 1-800-TPM-4ERT
Website: tpm-group.com